Interesting call to action

It’s nice to feel wanted – even if it’s just from your old library.

Dear Ryan David Brinkworth,

Your Library Wants You Back!

It has been nearly 2 years since you last borrowed from a Brisbane City Council library and your membership is due to expire soon.

We value your membership so please update it within two months of receiving this email by taking your library card to any Brisbane City Council library and letting us know that you’d like to remain a member.

If you have moved or need a new card, please bring current ID and proof of residential address and mention this email when you visit. We can then update your details and issue you with a new card at no cost to you.

3 good reasons to remain a member:

– Borrow from a collection of 1.3 million items – including the latest bestsellers
– Free Internet and computer use
– Use the holds service and reserve the items you want to borrow

If you have any queries about this notice please phone Council on 3403 8888 or email AskA.Librarian@brisbane.qld.gov.au

For opening hours and other library information, please visit the eLibCat, the Library Catalogue: http://elibcat.library.brisbane.qld.gov.au

See you again soon!

#entarch to business speak translator

I had quite a positive meeting with someone from the business regarding enterprise architecture (EA) . It’s an interesting engagement, which we’ve yet to do in any other part of the business. To put it mildly, the area is terribly unhappy with their IT support. I’d suggest their issues are mostly with delivery and communication, program management, application portfolio management, technology modernisation, and business automation in general. This is why I am absolutely certain an EA view and strategy will provide massive benefits. The entire enterprise is so EA immature though, broaching the discipline with the business carries some risk. This wasn’t a major concern for me. It’s clear from the size of the above issues and the major stakeholder’s passion and urgency to fix them, that they “get” it.

To prevent any bad first impressions of EA, I carefully spoke to their needs. I stayed well-clear of our usual enterprise architecture mother-tongue/pseudo speak. (I feel describing enterprise architecture in any real detail intimidates even some IT folks who are more comfortable on the software side.) I was out of practice in business discussions, but the outcome was OK.

I thought it’d be interesting to take the time to record some of the key concepts I remember avoiding, and publish the business-friendly versions which worked. And it’s helpful to consider some more this “enterprise architecture to business speak translator”. Anyone is welcome to contribute their own. I’ve been to presentations some time ago which covered IT to business communication more generally. And there are probably stacks of posts on this topic which I’ll maybe reference later.

Enterprise architecture concept Business description
Meta model Big clear picture to describe everything we need to understand.  Ordinarily this is not something I’d recommend sharing anyway, but this was a special case.
Conceptual to logical to physical Going from the big picture of what you need, down to the level of detail where we know what we’ll put in place
As-is picture View of what’s there today
Business architecture Everything we need to know about how the operation is organised, and how it runs
Data entities Information
Association matrix Mapping
Business to IT alignment Implementing the right supportive technology that business processes require.  (The meaning changes slightly, but was correct in that instance.)
Tactical solutions What we can do in the short-term to help
Standardisation
Thanks Chris
Increase profit by reducing waste

Sheikha Latifa leads UAE to second silver

Horse riding is clearly in the blood. Sheikh Mohammed won gold medal in September’s Endurance World Championship, and now his niece has received a silver at the Asian Games.

the Sheikha Latifa Al Maktoum-led team finished second in the showjumping competition yesterday

via The National – Sheikha Latifa leads UAE to second silver.

Settling an argument I forgot, about something with somebody

I can’t recall whom I had the discussion with, but perhaps months after the fact I decided to Google it.  And here’s proof (albeit from a freely editable authority) that Equatorial Guinea is not on the equator like many assume.

Despite its name, no part of Equatorial Guinea’s territory lies on the Equator. However, its island of Annobón is 155 kilometres (100 mi) south of the Equator, and the rest of the country lies to the north. The country that comes closest to the Equator without actually touching it is Peru, 4.3 kilometres (2.7 mi) south of the Equator.

via Equator – Wikipedia, the free encyclopedia.

So there, whoever you are.

UAE wins top polluter spot

Confirmation of what I’ve blogged previously, the United Arab Emirates was heralded the world’s leading polluter – not that it’s something to brag about.

An index of 183 countries shows the UAE to be pumping out the most CO2 on the planet.

Interestingly though, my country of origin Australia took second place.

For the record, these carbon emissions have nothing to do with me.

via 7 Days – National News.

The Lecture

An upstanding man of about 60 is stopped by the police around 1 a.m. and is asked where he is going at this time of night.

The man replies, “I am going to a lecture about alcohol abuse and the harmful effects it has on others.”

The officer asks, “Oh really? Who is giving that lecture at this time of night?”

The man replies, “My wife.”

(thanks Aitch)

Dubai public transport “adventure”

Wednesday night the boys and I decided to catch a metro after dinner to The Dubai Mall and watch the water fountain show. At 6:30pm, the decision was possibly a bit late, but the boys hadn’t been out of the apartment, and Mum wasn’t around so the boys felt like partying. In hindsight, it was a good idea to go, it was a bad idea to not drive like we did the night before.

I drove to Nakheel Harbour & Tower which is the closest metro station with car parking. It’s a bit counter-intuitive as it’s in the opposite way to our direction of travel, but there’s no closer station with a good park.

Finally, the ticket seller agreed Myles needs a card. It’s the smart card ticket for the metro. On every previous trip he didn’t need one, much to his disappointment. To say Myles was over the moon to finally get his card is an understatement.

There was something wrong with the metro on the way in. It stayed at a few of the stations way too long. We missed the 8pm show by the time we left home, driven to Nakheel, caught the metro, and got off, caught the bus to the mall. It’s amazing how long things can take, with just a few delays here and there. I couldn’t bear to turn the boys around without seeing the show, so we perservered.

I was glad we did perservere. The show was great. Lewis’s reaction was again gold – for the big water jets he’d shoot his arms up, and yell “Wow!”.

When the show finished Myles said he was hungry. I knew there was something I forgot in my bag 😐 We got some fries from fatburgers inside, and used the bathrooms, then it was time for the next water show so we got to see the 9pm one also. It’s amazing how the Dubai crowd gets bigger as the night gets more late. And it’s unsurprising why all the poor little kids are getting more and more rowdy.

The second show was better than the first, so very worthwhile to stick around – although the boys are now nearly 2 hours beyond their bedtime.

When the show finished about 10 minutes later we made our way through the dense crowd and got on the shuttle bus. It left within a couple of minutes, joy! But we knew our faith in public transport was displaced when we arrived at the Dubai Mall & Burj Khalifa station and saw the station doors shut and maybe 300 people standing outside. The odd taxi driving past was getting swarmed by a dozen or so frantic people.

We stood for 5 minutes before I made a chase game with the boys to keep them occupied. We saw the doors open, but only to let a police man come out and swing his baton at people trying to force their way in. I also saw some of the families being redirected to the other doors, so we followed. There were less people there, but the crowd was just as aggressive. The worker asked us to go yet another door to get in, which we did. By the time we reached that door the group was nearly 100 strong. The door was now open with a police man was yelling loudly in Arabic. Then I heard him say families only – so I started making my way through the mostly male crowd.

In Dubai there’s a belief that local Emiratis get preferential treatment by the police and many other agencies. That night the myth was busted. A group of local boys tried to squeeze past this policeman, and the policeman didn’t blink and swung his baton with such force to send them back and yelled some further Arabic words I imagined some pretty short translations to. Another guy trying to get through also got smashed in the face with the policeman yelling “where’s your family!”.

"Policeman with baton"

Myles picture of the policeman “ples” with baton – drawn on the Metro trip home

To avoid the same treatment, I displayed my boys like they were a premiership trophy I had just won. Myles told me afterwards apparently the intense policeman actually smiled at him as we made our way through, which was a nice touch.

Once we were on the train it was quite a relief, but the train didn’t move for some time. Finally it set off, and we were moving. A nice European guy insisted I take his seat as I was holding a sleeping Lewis at this point.

We passed my usual station of Dubai Internet City (DIC) to get to the car. I actually contemplated whether it would be quicker to get off and taxi home – and leave the car at the station. I decided against it. This became proof you should always go with your first instinct. One station later, the train was left stationary for 10 minutes. Then there was an announcement it’d be delayed by another 10 minutes. I decided to give up, and try my luck finding a taxi to get us straight home.

Many people had decided to ditch the train before me, so there was already a violent tussle on the street for taxis between those people. Instead we tried the shuttle bus which would get us back to DIC. The driver had very limited English, but it was clear he wasn’t moving for another 14 minutes. It had to be the best option. Both boys fell asleep on the way. Then we were able to cross the overpass and hail a taxi to get us back to our apartment about 5 minutes away.

I usually hate catching taxis with a passion, but it was like a lovely dream compared to the prior two metro rides and three bus rides.

When we walked into our building Myles eyes were barely open, and I was carrying Lewis who was nodding in and out of sleep.

My watch said 11:40pm as we reached the long hallway from the lift to our apartment. Although Lewis was terribly tried, he still quietly suggested “run”, referring to the normal race the three of us have to the front door. But he was happy enough with my suggestion for a cuddle.

The metro for the most part is great, but when it fails, the whole system fails. I (jokingly) suggested Myles should toss his new Nol card in the bin cause we’ll never trust catching a metro ever again. We’ll just limit our trips to times when we won’t be so inconvenienced by such delays.

The next morning we caught the metro to Nakheel Harbor & Tower to pick up our car. Against all odds the metro worked like clockwork, and my car was fine. I was half-expecting as the night before was so disastrous that my car would have been towed or something as the icing on the cake.

The inverse effect of policy

This is not new. But statistics just in show how very wrong policy makers in the USA got things when they tried to help suffering airline passengers.

The agency’s intention was to improve on-time performance, by issuing fines to the value of $27,500 per passenger to airlines where flights are delayed significantly.

U.S. airlines are not dumb, they knew what they urgently had to do. They DID NOT put money into fixing on time performance, they instead cancelled a whole lot of flights that may have reached this point where it would cost them serious money.

In fact, the end result has been, WORSE on time performance, along with lots of flights being cancelled entirely which had a risk of delay. The poor suffering passenger is now in a worse position than ever before.

“U.S. Airline Cancellations Rise 62% After Tarmac Rule”, http://www.bloomberg.com/news/2010-11-09/u-s-airline-cancellations-rose-62-in-september-after-tarmac-delay-rule.html, accessed11 Nov 2010.

gulfnews : 606,390 people used RTA’s free transport

Talk about rebel without a cause. The one day I DON’T catch public transport, is the one day a year that it’s free. It wasn’t by design for me to drive into work, but the family were home sick so the car was more useful for me.

The Free Transport Day will be held every year on November 1.

via gulfnews : 606,390 people used RTA’s free transport.